FAQs
Frequently Asked Questions
Is an account necessary for placing an order? +
No, you can checkout as a guest. However, creating a ZEFRAI account will enhance your shopping experience. . You can save your shipping and billing information to ensure a faster checkout process. . You can request an exchange directly from your account. . You can track your orders and review your order history.
How do I make an account? +
To create your ZEFRAI Online Account, follow these simple instructions: .For desktop users: Click on the Account icon on the top right. Next, click on “Create Your Account”. Enter your details and register. .For mobile users: Go to the menu and click on the Account icon. Enter your details and register.
How Long will my order take to arrive? +
The order usually takes 2-5 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please get in touch with us through Instagram.
How can I verify that my order has been successfully placed? +
You will receive an order confirmation via email and SMS once your order has been placed.
What payment method are available? +
Only COD(Cash on Delivery) is available as off now.